Privacy Policy

Last Updated: June 3, 2026

1. Information We Collect

  • Personal: name, email, phone, address (for service delivery).
  • Property info: ZIP code, service type requested.
  • Communication: chat messages with our AI assistant.
  • Provider data: business info, license, insurance (for verified providers).
  • Usage data: pages visited, time on site, IP address.

2. How We Use Information

  • Match you with verified service providers.
  • Communicate with you about appointments.
  • Process payments (when applicable).
  • Improve our matching AI.
  • Send service updates and reminders.

3. Sharing

  • With matched providers (only your name, phone, address, service description).
  • With service partners (payment, communications) — bound by their own privacy policies.
  • With law enforcement when legally required.

We never sell your data to third parties.

4. Your Rights (California / GDPR)

  • Right to access your data
  • Right to delete your data
  • Right to opt-out of marketing
  • Right to data portability

Email us: privacy@prospal.ai

5. Cookies

We use cookies for session management, analytics (Google Analytics), and feature improvements.

6. Children

ProsPal is for users 18+. We do not knowingly collect data from minors.

7. Security

We use industry-standard encryption (TLS, encrypted database storage).

8. Changes

We'll notify you of material changes.

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